![]() ![]() ![]() Searches submitted by batch are available from the Search History page for 7-days from the date searched and available for download from the message center for 30-days. Option 6 – Fingerprint Services Unit: For questions on the FACTĬlearinghouse and FBI Rap Back programs, or technical concerns for the FAST.Option 5 – ADB Support: For fingerprinting appointmentĪvailability, location status, issues or concerns regarding the FAST program.Option 4 – Billing Unit: For questions about invoices forĮstablished accounts or prepaid accounts.Option 3 – Audit and Training Unit: For questions about agencyĪudits, to schedule an audit training, questions about Security Awareness training,Īssistance with CJIS Audit or CJIS Online, or questions about audit forms.The status of Texas personal fingerprint results, open record request, legal nameĬhange, domestic or international adoptions, immigration, or how to obtain a Option 2 – Criminal History Inquiry Unit: For inquiries regarding.Option 1 – Criminal History Inquiry Unit: For Secure Site or FACTĬlearinghouse account inquiries and password resets.Identogo fingerprinting locations, please call Secure Site account information, billing questions, or information related to our The Access and Dissemination Bureau, for questions related to the DPS Secure website,įACT Clearinghouse, Civil FBI Rap Back, the Criminal Justice Rap Back Program of Texas, Beginning July 1st, 2021, our phone options will change. ![]()
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